> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aiinsurance.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts

The **Contacts** section allows you to associate people—such as brokers, agents, or clients—with an entity like an Insured, Policy, or Claim. This improves clarity and ensures easy access to key contact details throughout your workflow.

## Accessing the Contacts Tab

1. To create a contact, navigate to an entity (Policy, Insured or Claim) in this example we'll add a contact to an **Insured**.
2. After that, from the navigation tabs near the top of the page, click **Contacts**.

<img src="https://mintcdn.com/aiinsurance-1ef97d09/javwAfSn8fb8W8le/platform/components/contacts/images/Contactstab.png?fit=max&auto=format&n=javwAfSn8fb8W8le&q=85&s=7518b4885153b17ff3d31acccdd035da" alt="Screenshot2025 07 14at2 50 20PM Pn" title="Contacts Tab.png" style={{ width:"82%" }} width="2524" height="424" data-path="platform/components/contacts/images/Contactstab.png" />

This opens a table view showing all existing contacts. If none have been added yet, you'll see a message:\
“No contacts have been added yet.”

***

## Adding a New Contact

To add a contact to the current entity:

1. Click the **Add Contact** button on the right side of the Contacts table.

   * This will open a dropdown with options to either:
     * Add New Contact
     * Link Existing Contact (if available)

   <img src="https://mintcdn.com/aiinsurance-1ef97d09/javwAfSn8fb8W8le/platform/components/contacts/images/AddNewContacttab.png?fit=max&auto=format&n=javwAfSn8fb8W8le&q=85&s=d7d4a290ffde1d0a6e463463c3aefc50" alt="Screenshot2025 07 14at2 52 38PM Pn" title="Add New Contact tab.png" style={{ width:"77%" }} width="2520" height="444" data-path="platform/components/contacts/images/AddNewContacttab.png" />
2. Select **Add New Contact**.
3. Fill in the contact details in the form:

   * Contact Name
   * Title
   * Email
   * Phone Number
   * Address
   * Apartment or Suite Number
   * Description (optional notes or context)

   <img src="https://mintcdn.com/aiinsurance-1ef97d09/javwAfSn8fb8W8le/platform/components/contacts/images/AddNewContactInfo.png?fit=max&auto=format&n=javwAfSn8fb8W8le&q=85&s=bb6e9b1b92269c03485ea187e6bb4769" alt="Screenshot2025 07 14at3 01 54PM Pn" title="Add New Contact Info.png" style={{ width:"59%" }} width="1312" height="1068" data-path="platform/components/contacts/images/AddNewContactInfo.png" />
4. Click **Add Contact** to add the contact.

Once saved, the contact will appear in the Contacts table associated with the current entity.

***

## Adding an Existing Contact

If a contact already exists in your system (e.g. previously added to another policy, insured, or claim), you can quickly associate them with this entity using the **Existing Contact** option:

#### Steps to Add an Existing Contact

1. Navigate to the entity’s **Contacts** tab (e.g. for an insured, policy, or claim).
2. Click the **Add Contact** button in the top-right of the Contacts table.
3. From the dropdown, select **Existing Contact**.

   <img src="https://mintcdn.com/aiinsurance-1ef97d09/javwAfSn8fb8W8le/platform/components/contacts/images/AddExistingContacttab.png?fit=max&auto=format&n=javwAfSn8fb8W8le&q=85&s=12dae8b01dfafa13f5eaf51eae15e234" alt="Screenshot2025 07 14at3 05 00PM Pn" title="Add Existing Contact tab.png" style={{ width:"95%" }} width="2514" height="400" data-path="platform/components/contacts/images/AddExistingContacttab.png" />
4. In the **Add Existing Contacts** modal:
   * Use the dropdown to search for an existing contact by name.
   * Select the desired contact(s).
5. Click **Add Contacts** to associate the selected contact(s) with this entity.

<img src="https://mintcdn.com/aiinsurance-1ef97d09/javwAfSn8fb8W8le/platform/components/contacts/images/AddExistingContactInfo.png?fit=max&auto=format&n=javwAfSn8fb8W8le&q=85&s=d3681a09eeff11500c96cce8ccc5c14f" alt="Screenshot 2025-07-14 at 4.04.20 PM.png" title="Add Existing Contact Info.png" style={{ width:"73%" }} width="2576" height="822" data-path="platform/components/contacts/images/AddExistingContactInfo.png" />

The selected contacts will now appear in the Contacts table and be associated with this entity
